Terms and conditions

ICAM Australia Course Booking Cancellation & Refund Policy

The following conditions apply to all courses offered by ICAM Australia per clause 1 of this policy. Registering on a course with ICAM Australia implies full acceptance of these conditions. This policy is effective immediately and supersedes all previous versions.

General Conditions

This cancellation policy is based on our investment in staff, course planning, rostering of faculty, catering costs, venue hire, and the purchase and maintenance of equipment. Cancelling your place on a course close to commencement date impacts everybody including potential candidates who are currently on our lengthy waitlists. Before deciding to cancel a booking from one of our courses, candidates are asked to consider the following conditions carefully.

The following conditions apply:

1.1 Cancelling a booking 3.1.1 Registration fees for a booking on a course within eight (8) weeks of the commencement date are non-refundable. 1.1.2 Registration fees for a booking on a course outside of eight (8) weeks of the commencement date are refundable to the amount of the registration fee paid, less 50% administration fee.

1.2 Changes to a booking Regrettably ICAM Australia is unable to change bookings or hold places for candidates wishing to change course dates.

1.3 Disclaimer All cancellation fees will be administered at the sole discretion of ICAM Australia management. ICAM Australia reserves reserve the right to cancel any scheduled course or event. In the event of a cancellation, candidates will be notified, and a refund or voucher provided. Refunds may take up to 14 working days to be processed. ICAM Australia courses are subject to sufficient enrolment numbers in addition to the availability of faculty.